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Shipping & Returns

WE KOKO is an on-line marketplace. All orders are shipped directly by the fashion boutiques that design and create the products..

Should you require more information please email us info@wekoko.com

How the order works

Once you’ve placed an order with WE KOKO, you will receive an email notifying you of your purchase..

When the boutique ships the product, you will receive a notification confirming your item is on its way.

The reason most our items are so unique and hard to find elsewere is a lot of them are hand made and made to order. So delivery times vary from boutique to boutique. Once the item is sent it usually take 2 working days to arrive if it’s being sent to a U.K address. Items shipped to Europe normally take 3-7 working days from when they are sent, and items sent outside of Europe are usually at 7-10 working days. Most items are dispatched within 3 working days, if it’s any longer or a made to order item it usually says on the product description. (Please note orders processed after 3pm tend to add an additional shipment day) Please feel free to email us to get an exact estimated delivery time for any specific product.

Please remember that shipping costs vary from different boutiques. Customs, taxes, duties, and collection fees may still apply. All customs, duties and/or taxes are the responsibility of the customer and are not the liabilty of WE KOKO, nor are they included in the order total. Boutiques that work outside of the UK will notify you on each of their products that there is an extended delivery time and international shipping fee applicable. If you are ordering a product and would like further information, please see the brands product page or email us.

   

Address:
20 - 22 Wenlock Road,
London, N1 7GU,
United Kingdom


Email:
info@wekoko.com


Company Number 09652991

Copyright © 2017 Wekoko Ltd. All rights reserved